About this role

The Ticketing Customer Service Representative is responsible for providing excellent customer service
and support to patrons inquiring about ticket sales, event information, and resolving any ticketing issues.
This role involves working directly with customers over the phone, via email, or in person to assist with
purchasing tickets, processing refunds or exchanges, and addressing any concerns related to the event
or venue. The ideal candidate will possess strong communication skills, attention to detail, and the ability
to work in a fast-paced environment.